Add a New User

Learn how to add a new user to your existing Transect account

There are two ways to add news users to an existing Transect account:

  1. A company admin can send them an invitation
  2. A user can create a Transect account from the sign up page

Depending on your subscription settings, adding users may incur additional fees. Contact your Account Manager or sales@transect.com for more information.

Add a New User through an Admin Invitation

Company Administrators can invite new users to join their Transect account as long as their email domain is the same as the business/account email domain.

To invite a new user:

  1. Open the Manage Account page and scroll to Invite Users.
  2. Type in the email address of the User you wish to invite.
  3. Click Add User.

The User will receive an email inviting them to create a Transect account. Once they have created a Transect account and confirmed their email address, they will be added to the company account.

The @email domain for new users must match the email domain for the existing company account, otherwise the user will not be allowed to create a Transect account.

New User Sign Up

New users do not need to be invited by a Company Administrator to join an existing company account. They can create their own account to be added to your company account. The new user will need to confirm that they have an email address associated with your business domain before they have access to your company account.

To sign up for an existing Transect company account:

  1. Navigate to https://app.transect.com/signup
  2. Enter your contact information and create a password.
  3. Click Sign Up.
  4. You will receive an email to your signup email account asking you to confirm your email address. 
  5. Once your email address is confirmed, sign into Transect and you will automatically be added to your company account.

The @email domain for new users must match the email domain for the existing company account, otherwise the user will not be allowed to create a Transect account.

New user looking for your company projects? Depending on your company settings, existing projects may or may not be shared with you as a new user. Contact your Account Administrator if you need access to existing projects. Learn more about project sharing here.