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Adding a New User

Learn how to add a new user to your existing Transect account.

There are two ways to add new users to an existing Transect account:

  1. A Company Admin can send them an invitation.
  2. A user can request to create a Transect account by visiting the Sign-Up page.

Depending on the settings of your subscription plan, there may be additional fees for adding new users. For questions, please contact your Transect Customer Success Manager or email support@transect.com.

Inviting a New User

Company Administrators can invite new users to join their Transect account if their email domain matches the business/account email domain.

To invite a new user:

  1. Select your name in the upper right-hand corner and choose Account Settings from the dropdown.
  2. Scroll down to the 'Invite Users' section and enter the email address of the user you would like to invite.
  3. Click Add User.

The invited user will receive an email to create their Transect account. Once they've created their account, they'll receive a verification email. Once their email is verified, they will be added to the company account.

The @email domain for new users must match the email domain for the existing company account, otherwise the user will not be mapped to their organization's Transect account.

New User Sign-Up

New users have the option to create their own account to join an existing company account, without requiring an invitation from a Company Administrator. In order to access the company account, the new user must verify that their email address is linked to the business domain.

To sign up for an existing Transect company account:

  1. Navigate to https://app.transect.com/signup.
  2. Complete the required fields, including name, email, password, and industry.
  3. Select Sign Up.
  4. You will receive an email to your sign-up email account asking you to confirm your email address. 
  5. Once your email address is confirmed, you can sign into Transect and will be automatically be added to your company account.

The @email domain for new users must match the email domain for the existing company account, otherwise the user will not be mapped to their organization's Transect account.

Now that you've created a Transect account, be sure to check out the following resources: