Enabling OAuth SSO for Your Transect Account

Transect now offers Single Sign-On (SSO) for your organization, making it easier for your team to access the platform securely using credentials they already use every day. This article walks through the benefits of SSO, how to get it set up, and answers to the questions we hear most often.

In this article, we’ll review:

• Benefits of SSO
• How to Enable SSO
• How to Reset Your Password 
• Frequently Asked Questions

Benefits of SSO

Single Sign-On (SSO) allows users to access Transect using their existing corporate credentials, eliminating the need for separate Transect logins. This provides several benefits:

• Simplified Access: Users log in with familiar credentials.
• Enhanced Security: Centralized authentication reduces password-related risks.
• Improved User Experience: No need to remember multiple passwords.
• Streamlined Management: Manage user access through your IT Admin.

How to Enable SSO

Setting up SSO for your organization takes just a few steps:

1. Contact Transect Support. Submit a support ticket through our chat or email us at support@transect.com, including details about your current provider (Microsoft, Google, etc).

2. If needed, complete the SSO Enablement form. If your SSO setup differs from existing OAuth providers, we may need additional information. We'll provide an SSO Enablement form for your team to complete to provide the authorization endpoint, token endpoint, and any other necessary details.
3. Sit back while we configure it. Our engineering team will set up the SSO connection using your provided Metadata and provide an estimated go-live date. We'll reach out 24 hours before it's available and once the attributes are mapped, users will be able to log in with their organization's credential.

How to Reset Your Password 

If your organization uses SSO, password resets are handled by your OAuth Identity Provider (IdP) — contact your IT administrator for assistance.

If you don't use SSO, you can follow the steps in our Password Reset article instead.

Frequently Asked Questions

Which service providers are compatible with Transect SSO? Transect supports most OAuth service providers, including Google, Okta, and others. Contact support to confirm compatibility with your provider.

How long does SSO implementation take? Implementation time varies based on your service provider and the complexity of your setup. Users with Google SSO should expect to be up and running within a week; custom SSO configurations may take longer and require additional information.

Why can't I log in? Contact your organization's IT administrator if you're unable to log in.

How do I reset my password? See the How to Reset Your Password section above. If your organization doesn't use SSO, you can follow the steps in our Password Reset article.